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Book Bus Tickets by Urban Bus Online Now!

Book Urban bus tickets conveniently via online booking to start a comfortable journey. With a range of bus schedules and routes to choose from, bus tickets on board Urban are now available for booking online. Skip the hassle of lining up at the ticket counter and secure bus tickets with just a few clicks. Purchase Urban bus tickets today and enjoy affordable fares to begin exciting adventures between Singapore and Malaysia.

Book Bus Tickets Now

Latest Blog Articles

SG Transport Critic

This blog offers critical analyses of Singapore's public transport system, including discussions on bus design and operations. For instance, a post from March 2024 examines the introduction of 3-door buses and their impact on passenger flow and capacity.

Public Transport SG

Established in March 2013, this blog consolidates information about Singapore's public transport, primarily focusing on buses. It provides up-to-date articles and images generated by a team of contributors, serving as a comprehensive resource for bus services in Singapore.

Reinventing Transport

This blog delves into urban transport issues worldwide, with specific articles on Singapore's bus system. A notable post from August 2018 discusses the evolution of Singapore's bus system, highlighting improvements made by 1975 that set the foundation for the city's current public transport infrastructure.

BOOKING FAQ

Does Urban have a waitlist for fully booked trips?

Due to limited availability and the popularity of certain destinations, some trips may become fully booked. A trip may already be fully booked by the time a customer attempts to book it. Urban does not offer a waitlist option for customers who are still interested in the trip. However, you may still check again on our website should there be any cancellations occur.

Can I place a trip on hold and finalize it when there’s a sale?

All bookings are first come first serve basis. If you’ve booked a trip and secured your place, you will not be able to participate if a sale happens to start within the sale period.

Booking Confirmation

I paid for a trip but haven't received confirmation, what shall I do?

Reach out to us via email or call our direct number to reconfirm. If your booking tour or space is unavailable, we will provide you with a full refund.

I booked extra trips but haven't received confirmation, how long should this take?

Please allow us to have us 2 to 4 working days for confirmation, after which we will email you the update

Managing my booking

How do I update my details, e.g. passport number?

You will not be able to do any updating of details after you confirm your bookings. Please reach to us via email or alternatively, you can call us at 6755 9090 for the changes

What should I do if I am logged out of the system and unable to finish my bookings?

If you received an error message and your details didn’t save, please re-login and try to add your details again. If the same problem arises, please close and re-open your browser and try again. If you’re still having issues, reach out to us and we will be happy to help.

If you booked through Urbancoach.metroerpapp.com, please contact them directly as they will be able to assist you accordingly.